Missing Features

Troubleshooting

If certain features seem to be missing from your Monogram installation, the cause is almost always a required plugin that isn't active. Here a quick checklist to get everything working.

#Portfolio or FAQ Sections Missing

The portfolio and FAQ custom post types are registered by the JKD Theme Core Plugin, not the theme itself. If you don't see Portfolio or FAQ in your WordPress admin menu:

  1. Go to Plugins > Installed Plugins
  2. Find JKD Theme Core Plugin and click Activate
  3. If it's not listed, go to Appearance > Install Plugins and install it from the TGMPA notification

Warning: The core plugin only activates when the Monogram theme is the active theme. If you're using a child theme, make sure it properly identifies as a Monogram child theme.

#Custom Widgets Not in Elementor

Monogram includes 22 custom Elementor widgets (portfolio grid, testimonials, counters, and more). If they don't appear in the Elementor editor:

  • Make sure both Elementor and JKD Theme Core Plugin are active
  • Look for the JKD category in the Elementor widget panel
  • Clear your browser cache and reload the editor

#Theme Options Panel Empty

The Customizer options (colors, typography, portfolio settings, animations, and more) are powered by the Kirki plugin.

  1. Go to Appearance > Install Plugins
  2. Install and activate Kirki
  3. Open Appearance > Customize - all 17 settings panels should now appear

#Custom Fields Not Showing

Portfolio items use Advanced Custom Fields for project details like client name, media type, and project URL.

  • Install and activate Advanced Custom Fields PRO
  • Field groups are registered by the core plugin, so both ACF PRO and the core plugin must be active

#License and Updates Not Working

Automatic theme updates require an active license.

  1. Install and activate the JKDEVKIT plugin
  2. Go to the JKDEVKIT settings page
  3. Activate your license

#Other Features to Check

Several features are controlled by Customizer toggles. If something seems missing, check these settings in Appearance > Customize:

Feature

Setting

Notes

Smooth scroll

the Smooth Scroll toggle

Desktop only

Sound toggle in navigation

the Sound & Audio toggle

Must be set to true

Custom cursor

the Custom Cursor toggle

Desktop only

Page transitions (SPA)

the Page Transitions toggle

Test with ?barba_enabled=false in URL

Grain texture overlay

the Grain Overlay toggle

Desktop only

Preloader animation

the Preloader toggle

Shows on initial page load

Tip: You can test any Customizer setting by adding it as a URL parameter. For example, visit yoursite.com/?barba_enabled=false to temporarily disable page transitions.

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