Presale questions - Verba

Policies and support

Questions people ask before buying. If yours isn't here, ask support: a presale question doesn't need a license.

#What you get

Do I need to buy anything to use Verba?

No. The free theme is a complete blog: front page, archives, single posts, pages, search, and comments, configured through the Customizer. The Pro plugin adds the Theme Options panel, the listings, the blocks and widgets, and the reading features. See free vs Pro.

What exactly does Pro add?

The Theme Options panel, post listings, Elementor widgets and editor blocks, fields on posts, pages, categories, and authors, the single post header styles and reading features, the full integration catalog, and the AI features. Free vs Pro has the side-by-side table.

Can I try it before buying?

Install the free edition and look at it on a real site with real posts; free vs Pro explains how. It adds no data of its own, so removing it later leaves nothing behind.

#Requirements

What does my hosting need?

A current PHP version and reasonable memory and execution limits. The exact figures are in server requirements, and the System Info screen checks your server against them.

Do I need Elementor?

No. Elementor is optional and only builds page content. Everything else works without it. See how Verba uses Elementor.

Does it work with my page builder or my plugin?

The theme is built on WordPress standards, so ordinary plugins work normally. Verba doesn't claim compatibility with all-in-one addon bundles for builders and doesn't recommend running them alongside it. Third party plugins and where responsibility sits sets out the line.

Is it translation ready? Does it support right-to-left?

Yes to both. Interface strings are translatable, right-to-left layouts are handled, and multilingual sites are supported through WPML and Polylang, with integrations for WPML, Weglot, and TranslatePress. See translating your site and setting up RTL.

#Licensing and updates

How many sites can I use it on?

That depends on the license: a direct purchase covers the number of activations you choose, and a marketplace purchase covers one site. See what your license actually covers.

Do I get automatic updates?

With a direct license, yes. A marketplace purchase gets new versions by downloading and reinstalling them. See updating the theme and rolling back a version.

Does the license expire?

No. The license is permanent and nothing on your site switches off. What runs out is the support window, which can be extended. What your license actually covers has the details.

#Support

What does support cover?

The theme and its Pro plugin: bugs, questions about how something works, and problems reproducing what the documentation describes. It doesn't cover custom development, third-party plugins, or code changes you made yourself. See policies, support terms and refunds.

Can you build my site for me?

That's custom work rather than support. Custom work and paid customization explains what the studio takes on and how to ask.

How do I get a refund?

It depends on where you bought: policies, support terms and refunds covers direct and marketplace purchases. Before that, tell support what went wrong; many refund requests come from something fixable.

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