Presale questions

Policies and support

Questions people ask before buying. If yours is not here, ask support; a presale question does not need a license.

#What you get

Do I need to buy anything to use Verba?

No. The free theme is a complete blog: front page, archives, single posts, pages, search, and comments, configured through the Customizer. The Pro plugin is what adds the settings panel, the listings, the widgets, and the reading features. See Verba editions.

What exactly does Pro add?

The Theme Options panel, post listings, Elementor widgets and editor blocks, per-object fields, the single post reading experience, every integration, and the AI features. Verba editions has the full comparison.

Can I try it before buying?

Install the free theme from wordpress.org and look at it properly, including on a real site with real posts. It adds no data of its own, so removing it later leaves nothing behind.

#Requirements

What does my hosting need?

A current PHP version and reasonable memory and execution limits. The exact figures are in Server requirements, and the theme has a diagnostics screen that checks your server against them.

Do I need Elementor?

No. Elementor is optional and only builds page content. Everything else in the theme works without it. See How Verba uses Elementor.

Does it work with my page builder or my plugin?

The theme is built on WordPress standards, so ordinary plugins work normally. Verba does not claim compatibility with all-in-one addon bundles for builders, and does not recommend running them alongside it.

Is it translation ready? Does it support right-to-left?

Yes to both. Interface strings are translatable, WPML is supported for multilingual content, and right-to-left layouts are handled. See the translation tutorial.

#Licensing and updates

How many sites can I use it on?

That depends on the license you buy. A license covers a number of production domains, activated one at a time. See How licensing works.

Do I get automatic updates?

Automatic updates start at the Premium tier, bought directly. A marketplace purchase gets updates by downloading the new version and reinstalling. See Updates.

What happens when my license period ends?

Your site keeps working. What stops is access to new versions and to support until you renew. Nothing is switched off on the front end.

#Support

What does support cover?

The theme and its Pro plugin: bugs, questions about how something works, and problems reproducing what the documentation describes. It does not cover custom development, third-party plugins, or code changes you made yourself. See the support policy.

Can you build my site for me?

That is customization work rather than support. Ask, and you will get an honest answer about whether it is something the studio takes on.

How do I get a refund?

Refunds follow the policy of the place you bought from. Before that, tell support what went wrong; most refund requests come from something fixable.

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